Everything you need to know about what information you share with Crickets Casino, how it's collected, why it's used, and how it's kept safe – explained in plain English.
We believe your personal data belongs to you. Keeping it safe is our responsibility.
All your data is protected with 256-bit SSL encryption — completely unreadable by any third party.
Crickets Casino never sells your personal information to advertisers or third parties.
You can request to view, update, or delete your personal information at any time.
Your information is stored on high-security servers and undergoes regular security audits.
You can unsubscribe from promotional emails or SMS at any time.
Crickets Casino operates in compliance with GDPR and international data protection standards.
Welcome to Crickets Casino. This Privacy Policy ("Policy") explains how Crickets Casino International Limited ("we", "us") collects, uses, stores, and protects your personal information.
This Privacy Policy applies to our website, mobile app, and all related services. By using any Crickets Casino service, you are considered to have accepted this policy.
We believe transparency is the foundation of trust. That's why we've clearly explained exactly what we do — and don't do — with your information. If you have any questions, feel free to reach out to us.
In summary: We use your information only to improve our services and fulfil legal obligations. It is never sold or shared with any third party without your permission.
Crickets Casino collects several types of data, which fall into two main categories:
| Type of Data | Purpose | Mandatory? |
|---|---|---|
| Name & Contact Details | Account Creation & Communication | Yes |
| Identity Document | KYC Verification | For Withdrawals |
| Payment Information | Transaction Processing | Yes |
| Device & IP Information | Security & Fraud Prevention | Automatic |
| Gaming History | Responsible Gaming Monitoring | Automatic |
| Marketing Preferences | Promotional Communications | Optional |
Crickets Casino collects your information through the following methods:
We never collect information from third-party social media profiles or other external sources without your consent.
Crickets Casino uses your information solely for the legitimate purposes listed below. We never use your data beyond what is necessary.
Managing registration, login, password recovery, and account settings.
Securely processing deposits, withdrawals, and transaction verification.
Preventing fraud, money laundering, and unauthorized access.
Resolving your issues and answering your questions.
Analyzing user experience to improve the platform.
Promotional and offer-related communications are sent only with your consent.
Crickets Casino takes your privacy seriously. We never sell your data. However, there are specific circumstances under which information may be shared with third parties:
Rest Assured: In the cases above, third parties receive only the information strictly necessary for their specific task. They are not permitted to use your data for any other purpose.
Crickets Casino uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Login Sessions & Security | No (Required) |
| Functional Cookies | Remembering Language & Preferences | Yes |
| Analytics Cookies | User Behaviour Analytics | Yes |
| Marketing Cookies | Showing Relevant Advertisements | Yes |
You can disable optional cookies at any time from your browser settings. However, disabling essential cookies may cause some site features to stop working.
Crickets Casino does not retain your data longer than necessary. Retention periods vary depending on the type of information:
After the retention period, your data is securely deleted or anonymized so that it can no longer be linked to your identity.
Crickets Casino has implemented industry-leading technical and organizational measures to protect your data:
In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.
Under Crickets Casino's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team.
You can request a copy of the information we hold about you.
You can request corrections to any inaccurate or outdated information.
Unless required by law, you may request that your data be deleted.
In certain circumstances, you can request that we limit how we process your information.
You can request an export of your data in a structured, portable format.
You may object to your data being used for marketing or profiling purposes.
We will respond to rights requests within 30 days of submission. In complex cases, this may be extended by up to 60 days, and you will be notified accordingly.
Crickets Casino strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
If we are notified that a minor has created an account, we will immediately suspend that account and delete all associated data.
If you believe your child is using our platform, please contact us immediately.
Crickets Casino may update this Privacy Policy at any time. For significant changes:
Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team:
We typically respond to privacy-related requests within 2–5 business days. For more detailed information, please Terms & Conditions read our policy.