We believe betting should be a source of enjoyment, not stress. At Crickets Casino, responsible gaming is not just a policy — it's our commitment to every player.
Crickets Casino has built multiple layers of protection to support responsible play.
Set your own daily, weekly, and monthly deposit and betting limits. Once set, a limit cannot be increased for 48 hours.
Take a temporary break from 24 hours up to 6 weeks. No betting activity will be possible on your account during this time.
Activate a permanent self-exclusion for 6 months to 5 years. Your account cannot be reactivated during this period.
Set a maximum duration for each gaming session. Once the time is up, the platform will automatically log you out.
Use the feature that automatically stops your betting once you've lost a set amount.
Age verification is mandatory at registration and before withdrawals. No one under the age of 18 can open an account under any circumstances.
Responsible gaming is about more than following rules. It means playing for fun with a clear head, within your means. Crickets Casino believes betting is a form of entertainment — much like watching a film or enjoying a sport. But when it becomes compulsive, that's when problems arise.
Many people in Bangladesh are passionate about cricket and football. Betting on what you love is great — but it should never come at the cost of your financial or mental well-being. That's why Crickets Casino provides responsible gaming tools and guidelines.
The three core pillars of responsible gaming:
Keep in mind: Casino betting is never a reliable source of income. Responsible gaming means only wagering what you can afford to lose — money whose absence won't seriously impact your life.
People often don't realise when their gaming habits have become a problem. If you notice any of the following signs in yourself, it may be time to take action.
If three or more of the above signs apply to you, these may be early indicators of a gaming problem. Please reach out to our support team.
Answer the questions below honestly. This is completely confidential — just for you.
Question 1: Have you ever placed more bets to try to win back money you lost?
Question 2: Have family members or friends expressed concern about your gaming?
Question 3: Have you ever tried to stop gaming on your own but couldn't?
The following protection measures can be activated directly from your account settings at Crickets Casino:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately; increasing it requires a 48-hour waiting period.
Betting stops automatically once you've lost a set amount. To resume, you'll need to apply again after a specified period.
Take a break for 24 hours, 7 days, 14 days, or 42 days. Betting and deposits are completely suspended during this time.
Close your account completely for 6 months, 1 year, 3 years, or 5 years. The account cannot be reopened during this period.
Set a maximum amount of time you can spend on the platform each day. Once the limit is reached, you will be automatically logged out.
Get notified when you've spent a set amount, and check your betting history anytime.
Setting limits on your account is straightforward. Just follow the steps below:
Log in to Crickets Casino with your username and password.
Click on your name icon in the top right corner and go to the "Responsible Gaming" section.
Deposit limits, loss limits, session time, or cooling-off — pick whatever works for you.
Enter the amount and duration that work for you, then confirm.
The limit takes effect as soon as it is confirmed. A confirmation will be sent to your email.
Lowering a limit takes effect immediately. However, increasing a limit comes with a 48-hour cooling period — this is in place to protect you.
If you feel you need an extended break from gaming, use the self-exclusion feature. It's the most powerful protection tool available.
Self-exclusion is a serious decision. Once activated, it cannot be cancelled before the chosen period ends. Please select your duration carefully.
A gaming problem doesn't only affect the individual — it impacts the whole family. If you think someone close to you is struggling with gaming, learn how you can help.
The Crickets Casino support team is also available to assist family members. Requests to restrict a player's account can be submitted on behalf of a family member.
Asking for help takes courage. The Crickets Casino responsible gaming team is here for you 24/7.
Your contact will be kept strictly confidential. Asking for help isn't a weakness — it takes courage and good judgment.